Question 1

how do i book an appointment?

Accepted Answer

Please click book now on the menu bar at the top of the site. We do not accept booking requests by phone or email.

Question 2

why does the booking system show no availability?

Accepted Answer

There are two possible reasons:

1.	You are trying to book a date which is outside of our booking window. Booking is available for the current and next month.

2.	Our technicians’ schedules fill up very quickly. It is possible that there are simply no available timeslots on the dates you have chosen. There is a waitlist option; please join the waitlist in case of new availability.
PLEASE NOTE: You must be logged in to your Boulevard account in order to use the waitlist!

Question 3

how do i join the waitlist?

Accepted Answer

You can join our waitlist after choosing your services in our booking system, Boulevard. Please note that you must create and log in to a Boulevard account in order to see the waitlist option!

Question 4

do you have a phone number?

Accepted Answer

No, we do not have a phone number. Unfortunately, we do not have enough staff to be able to answer the phone reliably. However, you may receive automated confirmation and reminder text messages from Greenhouse after you book an appointment online.

Question 5

do you allow walk-ins?

Accepted Answer

No, we do not.

Question 6

what is your cancellation/late policy?

Accepted Answer

Please view our policies here.

Question 7

can i buy a gift card?

Accepted Answer

yes, you can purchase a gift card online or buy a physical gift card in person.

Question 8

how do i redeem a gift card?

Accepted Answer

Please bring the gift card code with you to your appointment. We will redeem its value when you check out from the salon.

Question 9

do you do acrylics/dip powder?

Accepted Answer

No, we do not offer acrylics, dip powder, hard gels, or gel-extension services. 
Coming to an appointment with any of the above products currently on your nails will result in a cancellation of services and late-cancellation fees. We are not equipped to remove these types of products from your nails.

Question 10

what is a dry pedicure?

Accepted Answer

Our dry pedicure is similar to a regular pedicure, but without the foot soak and callus/heel care.

Question 11

what does CMP stand for and what is a master pedicure?

Accepted Answer

CMP stands for Certified Master Pedicurist®. Some of our staff have this additional training. The master pedicure is designed with infection control in mind, as this service is meant to better serve clients with skin and nail disorders and to safely care for at-risk demographics: seniors, diabetics, and immunocompromised. You can learn more about the Certified Master Pedicurist® program here.

Question 12

can i bring my child with me to my appointment?

Accepted Answer

Unless your child is receiving a service, we ask that you do not bring children with you. Our goal is to maintain a peaceful, spa-like environment for our clients, and to minimize distractions for our service providers.

Question 13

do you provide services for children?

Accepted Answer

We do not have any services specifically designed for children. However, if your child is age 10 or older, we will be happy to provide any of our standard services for them.

Question 14

can i drink alcohol at greenhouse?

Accepted Answer

No, we do not allow consumption of alcohol inside the salon.

greenhouse nail spa

frequently asked questions